Franklin & Brentwood Roof Restoration Mission
The mission of Roof Commander Franklin & Brentwood Roofing Solutions is to profitably help our customers succeed by providing them with high value, high quality building components backed by consistent and reliable service that enables them to be more efficient, flexible and responsive to their customers.
In order to truly make our customers more successful, we must focus on:
Customer Relationship: Putting the needs of the customer first. We develop customer relationships based on trust, an orientation to problem-solving, and a desire to help our customers succeed.
Quality Processes: The product is only as good as our people and the production processes. We are more efficient, flexible and effective in the manufacture and delivery of our products. We work as a team in resolving customer issues, improving the quality of our product and honoring our due date commitments.
Employee Satisfaction: Respecting the knowledge, skills, and input of all employees, we enhance teamwork in the organization by listening to each other, communicating and providing feedback, and recognizing the efforts and successes of all employees.
Supplier Relationships: Suppliers should be our greatest ally. We work to provide greater involvement of our suppliers in accomplishing our mission of being a low cost, high quality manufacturer. The focus of our relationship is to create win-win arrangements that ultimately enhance the satisfaction of our customer.
Work Environment: Creating a safe, clean, and productive workplace. We provide our people with the tools, facilities, and training to produce quality work and to give sense of pride in where they work.